OIG helps contractors see clearly and decide with confidence — across people, operations, financial performance, and strategic positioning.

Operational Intelligence Group — Construction Diagnostic Practice

Most contractors
aren't lacking effort.
They're lacking visibility.

They have software. Meetings. Reports. What they rarely have is a structured intelligence layer — a clear picture of where their people, their operations, and their margins have exposure before those exposures become problems. OIG was built to close that gap.

See What OIG Reveals
PEOPLE FINANCIAL STRATEGIC LEARNING OPERATIONAL MARGIN BUSINESS OPERATING REALITY
4
Intelligence domains — People, Operational, Financial, and Strategic — each with structured diagnostics built for the construction industry
4 Domains.
1 System.
People, Operational, Financial, and Strategic intelligence — built as one operating system, not four separate engagements. Most firms have the problems in all four. Most consultants only address one.
20 min
Free intelligence call to open every engagement — no pitch, no obligation, just a clear read on where your firm actually stands today
Leadership & Practitioner Experience Includes
ENR Top 10 GCs
National general contractors operating at scale
National Specialty Contractors
Mechanical, electrical, and trade firms across sectors
Commercial Operations Leadership
Field-to-office, precon, and project controls
Performance & Intelligence Systems
Operational diagnostics, leadership development, margin improvement
Succession & Ownership Transitions
ESOP conversions, generational handoffs, leadership bench builds
Four Intelligence Domains

Not another framework.
Not another platform.
A structured intelligence system.

OIG works across four domains. Most engagements start with People Intelligence — not because people are the problem, but because that's where the most expensive gaps hide in a growing construction firm. The same diagnostic discipline extends across operations, financial performance, and strategic positioning.

01 Primary Entry Point — 2026
People Intelligence

Where most engagements start. Growth outpaces development. Promotions happen faster than preparation. Key knowledge lives inside a few people until one day it doesn't.

  • Leadership Readiness Index™ (LRI™)
  • Leadership & Workforce Intelligence Assessment™ (LWIA™)
  • Construction Leadership Accelerator™ (CLA™)

Full detail in People Intelligence section below

02
Operational Intelligence

Where work breaks down between people, phases, tools, and handoffs. Where margin leaks before it shows up on a job cost report. Where the firm runs on gut instead of structured visibility.

  • Profit Leakage Self-Assessment
  • Trade Contractor Scorecard
  • Project-to-Enterprise Intelligence Review™

Available now · Full diagnostic suite

03
Financial Intelligence

Where margin is disappearing across the project lifecycle. WIP visibility, cost-to-complete accuracy, billing lag, and the financial signals that deserve attention before they compound.

  • Profit Leak Audit™
  • WIP & Cost Performance Review
  • Margin Signal Diagnostic

Available now · Entry from Operational diagnostic

04
Strategic Intelligence

Growth readiness, succession positioning, and ownership transition preparation for firms planning an ESOP conversion, generational handoff, or multi-location scale move.

  • Succession Readiness Assessment
  • ESOP Transition Intelligence Review
  • Growth & Scale Diagnostic

Available now · Entry from People or Operational diagnostic

People Intelligence — Primary Domain

Most firms aren't looking
for training.
They're looking for answers.

Who's ready. Who's at risk. What do we do about it. How do we build something that holds. That's the conversation OIG was built for.

Instrument 01
Leadership Readiness Index
LRI™ · Diagnostic Assessment

Maps your leadership bench against the actual demands of the role — not gut feel, not tenure. A structured diagnostic that scores every leader across the competencies their position requires.

Built for GCs and specialty trade firms navigating growth, ownership transition, or a promote-from-within culture that's outpaced its training infrastructure.

  • Who is ready for their current role and what comes next
  • Who is at risk of failing under current or increased demands
  • Where your succession gap is hiding and how wide it is
  • What the bench looks like if a key person leaves tomorrow
  • What to fix first and in what sequence
Instrument 02
Leadership & Workforce Intelligence Assessment
LWIA™ · Organizational System Diagnostic

Built for HR Directors and People leaders. A full organizational system diagnostic across six dimensions — revealing whether your people infrastructure is working as a system or held together by a few key relationships.

Covers the full people lifecycle: how you attract and retain talent, how you develop and promote it, and how the firm will look in five years without intervention.

  • Retention — why people leave and what is preventable
  • Attraction — where your talent pipeline is thin or broken
  • Development — whether investment produces measurable results
  • Succession — whether the bench can carry the firm forward
  • Leadership Systems — whether development is systematic or accidental
  • Future Readiness — whether the firm is building for what is coming
Instrument 03
Construction Leadership Accelerator
CLA™ · Development System

The development system that runs on LRI and LWIA findings. Built for construction environments, not adapted from corporate programs. Your people learn in the context of real project work and real contractor business performance.

Three engagement models based on what you need and what you already have in place.

  • Leadership Development Blueprint™ — competency framework, career pathways, and curriculum. You own it permanently.
  • Emerging Leader Cohort™ — facilitated cohort for high-potential employees. GC and trade tracks built from your diagnostic findings.
  • Leadership Accelerator License™ — full internal academy with recorded modules, facilitator guides, and assessments. Your team runs it independently.

"The diagnostic reveals the gap. The development closes it. That is the full motion."

Start with a Free Call
Operational Intelligence — Domain 02

Where work breaks down.
Where margin leaks.
Where visibility is missing.

OIG's operational diagnostic maps six dimensions of how a construction firm actually runs — not how leadership thinks it runs. The gap between those two pictures is where margin disappears.

01
Profit Visibility

Where cost is leaking between estimate, execution, and close — and why it keeps happening the same way on every job.

02
Handoffs & Process

Where work breaks down between people, departments, phases, and tools — and what gets lost in every transition.

03
Knowledge Traps

Where critical information lives only in someone's head — and what it costs when people leave or miss something.

04
Decision Visibility

Where leaders lack the right signal at the right time — and where the business runs on instinct instead of visible data.

05
AI Readiness

Where AI can practically eliminate friction, speed up decisions, or reduce cost — and where readiness needs honest assessment first.

06
Learning Loops

Where projects finish without improving the next one — and what it takes to turn project experience into enterprise advantage.

Why This Exists

The same problems.
Every contractor.
Every year.

Most contractors aren't losing margin in one place. They're losing it across people, operations, and financial performance — in the same places — on every job.

01
Leadership Promoted Past Their Ceiling

Great supers became PMs. Great PMs became VPs. Nobody ever checked whether the leadership capability grew at the same speed as the title.

02
Estimate-to-Field Drift

The bid and the field execution are never fully connected. Scope assumptions erode quietly before the first mobilization.

03
Owner Dependency

Key decisions can only be made by one person. Every bottleneck routes through leadership because the system was never built to distribute it.

04
Knowledge Walking Out

The best project knowledge lives in a person, not a system. When they leave or miss something, the company pays for it twice.

05
Billing Lag & Margin Leakage

Work gets done before it gets billed. Change orders sit unsigned. Cost-to-complete visibility is always a week behind reality.

06
No Learning Loop

Projects close and the lessons disappear. The next job starts with the same assumptions. The same margins leak the same way.

The OIG Intelligence Journey

From exposure to
compounding advantage.

Every OIG engagement follows the same progression — from not knowing where the gaps are, to having the clarity and systems to make improvement compound over time.

01
Expose
Surface the gaps, risks, and leakage points that are currently invisible — in leadership, operations, margin, or strategy.
02
See Clearly
Translate diagnostic findings into a structured, prioritized picture of where exposure is highest and what it's costing.
03
Understand Why
Move past symptoms to the root cause — whether it's a leadership gap, a process failure, a knowledge trap, or a margin blind spot.
04
Act with Precision
Execute on a sequenced action plan built around your specific findings — not a generic framework applied to every client.
05
Build Systems
Install the operating infrastructure that holds — so the improvement isn't dependent on one person's memory or presence.
06
Compound
Each project makes the next smarter. Each leader developed raises the floor. Intelligence compounds into sustained competitive advantage.
Engagement Paths — Same Diagnostic Discipline. Different Entry Point.

Which path fits where you are?

Every OIG engagement starts with a free 20-minute intelligence call. The path depends on your firm type, size, and where the highest-leverage gaps are right now.

Operational Intelligence Path

Trade Contractor Profit & Operations Audit

For owner-led and growing specialty contractors who want clarity on profit leaks, process gaps, owner dependency, and practical AI opportunities — without overcomplicating anything.

  • HVAC, Plumbing, Electrical, Mechanical
  • Roofing, Fire Protection, Controls, Service
  • Owner-led to enterprise · $5M to $500M+ revenue
Explore Trade Path

Profit Leakage Self-Assessment · Trade Contractor Scorecard

GC & Preconstruction Path

Project-to-Enterprise Intelligence Review

For larger contractors who want to know whether project experience is becoming company learning — or staying trapped in jobs, teams, meetings, and disconnected systems.

  • GCs & large specialty contractors
  • Multi-office · Complex operating teams
  • $50M to $500M+ revenue
Explore GC Path

Project-to-Enterprise Intelligence Review™ · Preconstruction Intelligence Review™

How It Works

Intelligence first.
Development second.
Systems that hold.

Every OIG engagement follows the same motion — diagnose before fix, reveal before recommend, intelligence before offer.

01
Free Intelligence Call

20 minutes. No pitch. Six questions about your firm. You will know by the end whether OIG is the right fit and which domain has the most exposure right now.

02
Diagnostic Scoping

We align on the right instrument for your situation — LRI, LWIA, Profit Leakage, or a combined diagnostic — scoped to your specific growth stage and gaps.

03
Structured Diagnostic

Interviews, structured assessments, and analysis across the relevant intelligence domain. Typically 2 to 4 weeks depending on firm size and scope.

04
Findings & Roadmap

A complete picture of where you stand — who is ready, where the leakage is, what the gaps are — with a sequenced action plan your team can execute immediately.

Who This Is For

Built for contractors who are
tired of guessing.

OIG works across four buyer types. The diagnostic discipline is the same. The entry point, instrument, and language are different.

People Intelligence Entry
Any firm with a leadership bench
  • GCs and trades navigating ESOP or succession transition
  • Firms promoting faster than they are training
  • HR Directors building people infrastructure
  • Companies where owner dependency is the bottleneck
  • Organizations preparing next-gen leaders for real accountability
Trade Contractor Path
$5M to $500M+
  • HVAC, Electrical, Plumbing, Mechanical, Industrial
  • Firms where the owner is still in the work
  • Companies that have grown but have not built systems
  • Contractors who know margin is leaking but cannot see where
  • Firms deploying AI without a governance layer
General Contractor Path
$10M to $500M+
  • GCs with 5 to 30 active projects across the portfolio
  • Firms where project learning does not reach the next project
  • Companies where leadership is the decision bottleneck
  • Organizations preparing for leadership transition or scale
  • GCs where portfolio-level intelligence is invisible to leadership
Preconstruction Leaders
Any Firm Size
  • VPs of Preconstruction and Chief Estimators
  • Firms where the bid estimate and field execution disconnect
  • Teams deploying AI in estimating without a governance framework
  • Organizations with go/no-go discipline problems
  • Firms where the precon-to-field handoff costs margin every project
The OIG Standard

What a well-run contractor should be able to see.

OIG helps contractors see clearly and decide with confidence — by revealing where their people, operations, margins, and strategy have exposure before those exposures become problems. Not as a one-time report. As a governed operating reality.
Who is ready to lead — and who is not
Leadership bench visibility before transitions, growth events, or key departures
Where work breaks down
Handoffs, transitions, and the gaps between people, phases, and tools
Where margin leaks
The 3 to 5 places cost erodes between estimate and close — on every job
Where knowledge is trapped
What lives only in someone's head — and what it costs when they leave
Whether the people infrastructure is working
Whether retention, development, and succession are systems or relationships
How field reality improves the next job
The learning loop that makes each project make the next one smarter
What OIG Is. What OIG Is Not.

Clarity on what you're
actually buying.

OIG Is Not
  • Management consulting
  • Leadership training or coaching
  • Construction software or technology
  • Generic assessments applied to every client
  • A report you file and forget
  • A firm that hands you off to junior staff
  • Advice from people who've never run a job
OIG Is
  • Intelligence before intervention
  • Diagnostics before recommendations
  • Visibility before systems
  • Construction-specific operating intelligence
  • Findings your team can act on immediately
  • Direct senior advisor access on every engagement
  • Experience built inside the industry, not observing it
About OIG

Built from inside
the industry.

"OIG exists because we've lived inside growing construction companies and watched good people make difficult decisions with incomplete information. The problem was rarely effort. It was visibility. That's what OIG was built to close."

OIG Advisory Team

"The best advisory firms in construction serve the largest firms. The contractor running a $15M trade operation or a $40M GC has the same complexity — proportionally more of it — and almost nowhere to turn for serious, structured help at a price point that fits. That is the market OIG was built for."

OIG's diagnostic methodology was developed across 15+ years of direct construction industry experience — including work with ENR Top 10 general contractors and national specialty contractors operating at scale. We don't consult from the outside in. We've sat in the seats, run the numbers, and managed the dysfunction firsthand.

OIG is deliberately small. Every engagement is led directly by our senior advisor — no handoffs, no junior staff. You're not buying a firm's capacity. You're buying direct access to someone who has been in these seats and built diagnostic tools specifically for this environment.

We work across four intelligence domains — People, Operational, Financial, and Strategic — because the firm that can see clearly in all four is the firm that compounds improvement year over year. Most engagements start with People Intelligence. None end there.

What We Commonly Find
The gaps that
don't show up
on reports.

Across every engagement — trade, GC, preconstruction — the same categories of gap appear. OIG's job is to name them, map them, and close them before they compound.

Leadership
Leaders promoted faster than they were prepared — capability gaps that neither party has named yet
Forecasting
Forecast trust gaps — numbers that look right but are built on assumptions nobody updated
Margin
Margin erosion patterns that repeat across the same job types without being identified as systemic
Knowledge
Critical knowledge concentrated in key individuals — and the risk that doesn't appear anywhere on the org chart
Systems
Operating systems built on tribal knowledge and individual judgment — that perform well when the right person is present, and break when they aren't

Schedule a 20-Minute
Intelligence Call.

No pitch. No obligation. A clear read on where your firm actually stands — and which intelligence domain has the most exposure right now.

Book the Intelligence Call

Prefer email? Reach Stephen directly at stephen@oigops.com

Book the Intelligence Call — Free · 20 Min